Privacy Policy

We may collect information that you voluntarily provide to us when you:

• Request a storm shelter quote
• Submit a contact or inquiry form
• Call, email, or otherwise communicate with us
• Request information about our products or installation services
• Schedule or discuss a consultation
• Interact with other features available through our website

Depending on how you interact with us, this information may include:

• Your name
• Email address
• Phone number
• Mailing or installation address
• Information about your property
• Storm shelter preferences or product interests
• Details related to your quote or installation request
• Any other information you voluntarily provide

Please do not submit sensitive personal information through our website unless it is necessary for the service you are requesting.

When you visit our website, certain information may be collected automatically through cookies, analytics technologies, server logs, and similar tools.

This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring website
• Approximate geographic location
• Date and time of visits
• Time spent on pages
• Website interactions and navigation patterns

We may use analytics services, including Statcounter or similar technologies, to better understand how visitors use our website and to help us improve its functionality and performance.

We may use the information we collect to:

• Respond to questions and inquiries
• Provide storm shelter quotes or estimates
• Communicate about products, services, consultations, or installations
• Provide customer service and support
• Schedule appointments or installation-related services
• Improve our website, products, and customer experience
• Understand how visitors use our website
• Maintain website security and prevent fraudulent or unauthorized activity
• Keep appropriate business and customer records
• Comply with applicable laws and legal obligations

We may also use contact information you provide to follow up regarding a quote, consultation, product inquiry, or other request you initiated.

StormVault Shelters may use cookies and similar technologies to help the website function properly, understand website traffic, remember certain preferences, and improve the visitor experience.

Cookies are small data files stored on your browser or device when you visit a website.

Some cookies may be necessary for basic website functionality, while others may help us understand visitor behavior through analytics.

You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality or performance of some portions of the website.

We may use third-party analytics services to understand how people find and interact with our website.

These services may collect information such as your IP address, device information, browser information, pages visited, referral sources, and website interactions.

Analytics information helps us evaluate website traffic, identify popular content, improve website performance, and provide a better user experience.

Third-party analytics providers may process information according to their own privacy policies.

StormVault Shelters does not sell your personal information for monetary compensation.

We may share information with trusted third parties when reasonably necessary to operate our business or provide services to you. These parties may include:

• Website hosting and technology providers
• Website analytics providers
• Marketing or website management providers
• Contractors or service providers involved in fulfilling your request
• Professional advisers when reasonably necessary
• Government agencies, courts, or law enforcement when required by law

Third-party service providers may receive only the information reasonably necessary to perform services on our behalf and may be subject to their own contractual or legal privacy obligations.

Our website may contain links to third-party websites, social media platforms, or other online services.

StormVault Shelters does not control the privacy practices, security, or content of third-party websites. If you follow a link to another website or platform, your activity will be governed by that third party's privacy policy and terms.

We encourage you to review the privacy practices of any third-party website you visit.

We take reasonable administrative, technical, and organizational measures intended to protect the personal information under our control.

However, no website, internet transmission, electronic storage system, or method of communication can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or through our website.

We may retain personal information for as long as reasonably necessary to:

• Respond to your inquiry
• Provide requested products or services
• Maintain customer and business records
• Complete or document an installation or transaction
• Resolve disputes
• Enforce agreements
• Satisfy legal, tax, accounting, or regulatory requirements

When information is no longer reasonably necessary for these purposes, we may delete, anonymize, or securely dispose of it.

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

You may contact us to request that we:

• Provide information about personal information we maintain about you
• Correct inaccurate information
• Delete certain personal information
• Limit certain communications
• Address questions about how your personal information is handled

Certain requests may be subject to legal exceptions, record-retention obligations, identity verification, or other requirements permitted by law.

If we send you promotional or marketing emails, you may request to stop receiving those communications by following any unsubscribe instructions provided in the message or by contacting us directly.

Even if you opt out of promotional communications, we may still send communications related to an existing quote, consultation, installation, customer-service request, transaction, or other business relationship.

Our website and services are intended for adults seeking information about storm shelters and related services.

We do not knowingly collect personal information from children under 13 through our website. If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we may take reasonable steps to delete it.

StormVault Shelters primarily provides products and services within the United States.

If you access our website from outside the United States, you understand that information you provide may be transferred to, processed, or stored in the United States, where privacy laws may differ from those in your jurisdiction.

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, subpoena, court order, or legal process
• Respond to lawful requests from government authorities
• Protect the rights, property, or safety of StormVault Shelters, our customers, website visitors, or others
• Investigate suspected fraud, misuse, security incidents, or unlawful activity
• Enforce agreements or protect legitimate business interests

We may update this Privacy Policy periodically to reflect changes in our website, business practices, technology, services, or legal requirements.

When changes are made, we may update the “Last Updated” date at the top of this page.

We encourage visitors to review this Privacy Policy periodically to stay informed about our privacy practices.

If you have questions about this Privacy Policy or how your information is handled, please contact us: